*Growth, Design, Product
I build and grow products — with data-informed strategy, simple design, and lean mean execution.
Across my 8 years as a Product Designer and 2 years as a Product Manager, I've helped organizations adopt new tech (like generative AI) to deliver great experiences so that they can scale their impact. Currently, I build enterprise-grade AI Agents at Ada as Principal Product Manager. Before that, I designed Ada’s first self-serve experience and LLM-powered features, built Grantbook’s marketing ecosystem, and crafted products and websites in Education, Sustainability, and Philanthropy.
An LLM-powered feature to integrate Ada’s generative AI chatbot with any available API. This unblocked deals that helped Ada grow revenue 38x in the first year of its new product (one of the first customer service AI Agents to market).
An experiment that convinced leadership to start Ada’s first product-led growth team by winning our first self-serve customer within one month of launch.
Notifications to help customers connect to support agents on Ada, no matter where they are — desktop browsers, mobile browsers, or mobile apps. This feature (and the UX research I conducted) supported Ada's play to integrate with asynchronous agent messaging platforms, unblocking partnerships and opportunities.
A lesson search feature to grow the customer base for Chalk’s premium plan, supporting B2C revenue growth and a successful acquisition by PowerSchools a year later.
A website summarizing research on anti-Muslim bias in the CRA by University of Toronto professors that successfully convinced the Canadian government to investigate the issue.
Hire me to speak for your event or podcast about: product design, product management, growth, UX research, generative AI, designing for the civil sector, and technological disruption.
Whether it’s building 0 to 1, redesigning an experience, or refreshing your UI/UX to drive growth metrics, I can help you turn your vague feelings into testable, tangible prototypes.
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